Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy.

Subscription Refunds

• •Refunds available within 7 days of purchase for unused subscriptions
• •Full refund if service features have not been actively utilized
• •Partial refund for subscriptions partially completed (prorated)
• •No refund available after 7 days from the date of purchase
• •Refunds credited to original payment method within 5-7 business days

How to Request a Refund

1. 1.Contact our support team at support@baalvion.com
2. 2.Include your invoice number and email address associated with your account
3. 3.Clearly explain your reason for requesting a refund
4. 4.Receive a response from our support team within 48 hours

Non-Refundable Items

• •Custom evaluations and personalized assessments (after completion)
• •Completed services and delivered outputs
• •Consulting and advisory fees
• •Payments made after the 7-day refund window

Refund Status

Once your refund request is approved, you can track the status of your refund in your account dashboard under "Billing & Payments". The refund will be processed to your original payment method.