Payment Policy
Payment Methods, Security & Processing
Last updated: October 4, 2026
Payment Policy
This Payment Policy describes how ControlTheMarket processes payments, protects your financial information, and manages transactions securely.
Accepted Payment Methods
- •Credit & Debit Cards: Visa, Mastercard, American Express
- •UPI: Google Pay, PhonePe, Paytm, BHIM
- •Net Banking: All major Indian banks
- •Digital Wallets: Razorpay, Cashfree, PayU
- •Bank Transfers: Direct NEFT/IMPS
Payment Security
- 🔒SSL/TLS Encryption: All transactions encrypted in transit with industry-standard protocols
- 🔒PCI-DSS Level 1 Compliant: Highest security standard for payment processing
- 🔒No Card Storage: Payment details never stored on our servers
- 🔒Third-Party Gateways: Payments processed by Stripe, Razorpay, PayU, and Cashfree — industry leaders
- 🔒Tokenization: Cards tokenized for recurring billing without retransmitting card data
Payment Processing Steps
- 1.You initiate payment in the checkout
- 2.Redirected to secure payment gateway (Stripe/Razorpay/etc.)
- 3.Complete payment details on gateway (not on our servers)
- 4.Gateway verifies payment with your bank
- 5.Confirmation sent to you via email and SMS
- 6.Subscription activated immediately
- 7.Invoice generated and available in your dashboard
Failed Payments
- •Automatic retry scheduled within 24 hours
- •Notification sent via email and SMS with failure reason
- •Manual retry available in Billing dashboard
- •Update payment method and try again
- •Contact support if issue persists after 48 hours
Currency & Taxation
- •Supported Currencies: USD, INR, GBP, EUR
- •GST/Taxes: Calculated and included in final amount (India)
- •Invoice: Detailed invoice provided with tax breakdown
- •Exchange Rates: Real-time rates from payment gateway
Recurring Billing
- •Automatic renewal on subscription anniversary date
- •Email reminder sent 7 days before renewal
- •Charge will be made on the registered card
- •Cancel anytime from dashboard (no questions asked)
Billing Disputes
If you notice an unauthorized or incorrect charge:
- 1.Contact us at billing@baalvion.com within 30 days
- 2.Provide invoice number and description of dispute
- 3.We investigate and respond within 5 business days
- 4.If approved, refund issued within 7 days
Payment questions? Contact us at support@baalvion.com